According to CSC, its delivery framework leverages both on-shore and off-shore technical resources as well as in other life insurance software. The application outsourcing services include application maintenance, development and enhancement; implementation and conversion services; upgrades and migrations; help desk; and testing.
Todd Coombes, chief technology officer of Conseco, said: ¡°We chose to outsource many of the development functions related to two of our large legacy life insurance administration systems to a trusted, experienced provider. This move will reduce our costs and allow us to more effectively manage peak demands for IT services.
¡°Based on CSC¡¯s proven record in application outsourcing, we also expect this expanded relationship to help us continue to improve service to our agents and policyholders.¡±
Michael Risley, president of life and annuity division at CSC, said: ¡°By working with CSC in this initiative, Conseco will be optimally positioned to support its dynamic needs and opportunities. CSC¡¯s application outsourcing services help carriers contain costs and mitigate financial risks in a trusted application environment.¡±
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